Our Technology, Media and Communications team features recognised leaders in these fields. Whether our clients use digital technologies to gain a competitive advantage, to conduct their operations more efficiently, or to communicate with their customers more effectively, our combination of specialist technology understanding and legal excellence can help them reach their goals.
We have advised corporations and government departments on all the legal issues associated with IT and telecommunications projects, such as purchasing technology infrastructure and cloud services; telecommunications and IT outsourcing; Internet and e-commerce transactions; privacy advice and data protection; electronic banking and new payment technologies; CRM solutions and call centre agreements; BPO and "white label" arrangements; technology joint ventures and other business arrangements; and technology dispute resolution.
We have extensive experience with strategic sourcing beyond technology. Our tendering and procurement expertise is sought by clients in the government, retailing, energy, media, engineering, finance, telecommunications, aviation, health and education sectors.
We hold an intimate knowledge of the Australian communications regulatory environment and the traditional and "new" media landscapes.
Members of the team hold tertiary qualifications in information technology and business and have worked in-house at leading organisations, including IBM, Telstra, SITA, Unisys and IP Australia. We use this experience to provide legal advice informed by an understanding of the commercial realities faced by business.
Our relevant experience includes:
- we are the sole legal advisors to one of Australia's leading service providers in the electronic payments industry;
- we acted for a well-known insurer in the replacement of its core policy management system;
- we advised on the replacement of a critical scheduling system for a State government emergency response service; and
- we established the telecommunications sourcing contracts for the entire Eastern Seaboard operations of one of Australia's largest charities.